Terms and Conditions

1. Mark Andrew Smith Limited will provide an email service via Webmail and POP3 services for the user during the time frame paid for by the user.
2. All payments are in advance of any period serviced.
3. The user will not use the service to distribute UCE/Spam (unsolicited commercial email).
4. If the user intends to use an email program on their computer and access our service via POP3/SMTP interfaces, then the user shall ensure that their anti-virus software is kept up to date so that a virus does not send UCE/Spam.
5. The user may use the service for Business or pleasure, however, users may only distribute "newsletters" for pleasure after first ensuring that recipients are in agreement with receiving the email newsletter.
6. Any email sent shall be limited to 100 recipients.
7. Users shall not send emails of sexual nature, contain porn, or any criminal activity, this is considered abuse of our system.
8. Mark Andrew Smith Limited will investigate within 7 working days any allegations of abuse of our Terms and Conditions.
9. Mark Andrew Smith Limited reserves the right to suspend any email accounts where it is deemed that users are abusing our email system.
10. If there are more than three separate instances of abuse, Mark Andrew Smith Limited reserves the right to suspend the account.
11. Users must then alter their email practices to have their email account reinstated.
12. The user has a right of appeal and to a suspension and has to be applied for in writing.  Written appeal applications will be dealt with within 7 days of receipt.
13. Accounts that are suspended or closed due to abuse are not entitled to a refund.
14. Mark Andrew Smith Limited reserves the right to alter these terms and conditions during the service time frame as it is likely that the user will renew in a rolling term and that computer and social security may deem we alter from time to time.