One of the big omissions over the years has been a way for the end users to be able to set an “out of office” auto reply. This was mainly due to the fear of replying to a spammer, and the system then approving the sending spammer for future bombardment of emails.
Our engineers have been working on this problem for a while, and we have a solution coming very soon where the system checks to see if there has already been an email exchange before auto replying.
This is currently in test, and is hopefully going to wind its way into production before the end of May 2025.
Updates
16/05/2025 – This is now looking favourable, and further and wider testing will commence week commencing Monday 19th May 2025.
23/05/2025 – Some minor issues were noticed in pre-production testing, like for example, who did the system reply to. Auto-replies will have a user BCC from Monday.
29/05/2025 – All tests are passed and the auto-reply code is now in production.
